Has your business, service or organisation responded to the requirements of the Disability Discrimination Act (DDA)? Since October 1st 2004, Part III of the DDA has made it legally imperative to carry out “reasonable adjustments” to any physical feature that restricts disabled access. That means that all businesses now have a legal, as well as moral, obligation to respect the rights of disabled customers and to ensure that no aspect of their operation is overlooked which could be considered exclusive.
But this is not just a question of
obligation. Approximately one sixth of the UK population has some form of disability.
As a business, don’t you want to make sure that as many customers as possible
can access your goods or services? LifeStyle’s Access Auditing service will
ensure that your business is not shut off from this huge potential customer base,
by conducting an expert assessment of your premises and operating practices and
advising you on the best way to make your organisation accessible.
We can then supply you with any equipment you need, train you and your staff in disability awareness and equality issues, and ensure that all your business practices comply with all three parts of the Act.
Access Consultancy: 020 8992 3300
For a free initial consultation, to find out more about making your business more accessible, call LifeStyle Mobility any time between 9:30am to 5:30pm, Monday to Friday or come and see us at Unit 25, The Arcadia Centre, The Broadway, Ealing, London W5 2ND.
Greater understanding of a wide range
of disabilities, equality awareness, and good etiquette in dealing with disabled
people, are essential for everyone. These skills enhance customer service, generate
goodwill, and help to remove misunderstanding and discrimination
We are able to offer individuals, special interest groups, charities, businesses and other organisations a range of training aids to improve their awareness of and interaction with disabled people.
Bespoke awareness and equality workshops, with themes on a range of issues, from accessible transport to access to work, from leisure pursuits to travel, can be developed, and presented by professionals experienced in all aspects of disabled people’s lifestyle.
For a full list of available seminars, contact LifeStyle on 020 8992 3300
Auxiliary Aids are pieces of equipment or facilities
that typically provide support for people with sensory impairments, such as sight
or hearing loss. The requirement for all service providers to make appropriate auxiliary
aids available to customers has been law since 1999.
In addition to the 20,000 people in the UK who read Braille, and estimated 200,000 people can
read embossed or tactile signs, with raised letters & symbols.
Good signage greatly improves the ease with which people of all abilities gain access to goods & services. We are able to offer a vast range of bespoke tactile signs, employing clear colour contrast and a full range of character heights.
If you work in the care and treatment of the disabled, LifeStyle can provide you with a valuable service by supplying, installing and maintaining the equipment you need.